About us

  • Chengdu, Sichuan

【Company】: Chengdu JinXingGuo Scientific Ltd
【Address】: No.500-432, Hangshu Boulevard, Dongsheng Subdistrict, Shuangliu, Chengdu, Pilot Free Trade Zone, Sichuan, 610200, China
【Email】: sales@ecuvettes.com
                   admin@ecuvettes.com
【Phone】: +86-176-0817-6795
【Hours of service】: Monday to Friday: 8:00am- 11:00pm

  • Note: All our products will be shipped from our China factory by FedEx International Priority.

The eCuvettes Guarantee

Trusted by Worldwide Clients from Institutions and Universities

Features

High-quality products manufactured with the precision that you can rely upon. 

Frequently asked questions

Do you ship to my country?

We ship our products worldwide. We ship orders using a tracked courier service as standard (usually FedEx, sometimes DHL, or UPS) although we are also happy to be flexible if your University or Institution has specific requirements. Other methods are available for a wide variety of countries.

Please note that customs restrictions can vary between countries. If you are uncertain about shipment to your country, please contact us for advice.

What if I want to return or cancel my order?

We hope you love your order, but if you wish to return any items ordered, please notify us within 21 days of receiving the goods. Please ensure that they are returned as new, undamaged, free of contamination and in the original packaging.
 
Please inspect all orders on arrival to ensure your products are in good condition.

What happens if the item is broken?

If an item breaks due to manufacturers error than we will replace the cuvette free of charge, with no costs passed on to our customers.
 
Any damage to an item that is not caused by a manufacturers error are not eligible for a free replacement. This would include items that are mishandled, dropped, scratched, etc.

How do I place an Order?

For your convenience we offer a number of ways of placing an order.

  1. Order online through this shop
  2. E-mail us your purchase order at sales@ecuvettes.com